Frequently Asked Questions

Account


I cannot use my non-UK mobile number

If you try to register outside the UK, please type your number in the international format. Example:

USA +15201234567

Ireland +35312345678

If you still face issues, please send us an email containing your mobile number.


I have forgot my password

If you have forgot your password you can reset your password here. We will send you a secure link to login into your account. This link will be valid for 1


I didn't receive the email

If you cannot receive emails from us, first check the spam folder. Check your profile to make sure you have the correct email. In any other case, contact us.



Auctions


VAT duty

VAT duty will be added to your final auction price invoice total in accordance with the sales commission value

Excelsior Pigeon Ltd VAT reg no; 400 2092 66



How can I pay ?

We accept all major debit/credit cards and bank transfers


I have won a pigeon and need to arrange transport.

You have received details of the collection address for the pigeon. Please use those details to arrange transport.

If you haven't received our email contact support



Pigeon Couriers

Below is a list of UK couriers that’s can help you collect/deliver your pigeons:


Loft To Perch Pigeon courier 

07871295334

[email protected]


Cooper’s Couriers

07792906632

[email protected]


Bob Lee’s Pigeon Transport

Scotland, North East, North West, Merseyside, The Wirral, Cheshire

Lancashire, The Midlands. From £55

Call 07825 305389

Email: John

[email protected]

 

Stevie

[email protected]

 

High Flyers UK Couriers

All areas £55 up to 12 birds, £2 per bird there after

Scotland £60 up to 12 birds, £2 per bird there after

Whole of UK, Wales, Cornwall & Scotland up to Inverness covered.

Deliveries to Ireland on request.

Telephone 07887 78108907763 128410 or 07760 242729

Email [email protected]

 

Roger Shirtcliffe

Scotland, North East, North West, Merseyside, The Wirral, Cheshire

Lancashire, The Midlands. From £55

Call 07510 392614

 

FLY AWAY COURIERS 

07743351650

For areas in England and Wales.

1-3 Pigeons £50

4-12 Pigeons £55

Pigeon kits of 10 ybs £55

Birds going to or from Scotland - Prices from £60

Please contact for availability.

Additional birds after 12, are priced at £2 per bird.

We cannot offer collection from centre of London or Ireland.

Payment methods to suit all.

For delivery/collections times you will get a conformation email.